Shipping & Return Policy

Shipping and Return Policy

NL SHIPPING

We ship throughout the Netherlands via PostNL. Shipping is free on orders over €75, while for smaller orders there is a €5.00 shipping charge for normal shipping and €7.00 for insured shipping. Processing the order is within 24 hours plus delivery time. Delivery estimate is 1-2 days in normal circumstances.

MAIN EU SHIPPING

We ship throughout the EU via International Priority Mail. Shipping is free on orders over €100, while for smaller orders there is a €10.00 shipping charge for normal shipping and €14.00 for insured shipping. Processing the order is within 24 hours plus delivery time. Delivery estimate is 3-5 days in normal circumstances.

EXTENDED EU SHIPPING

We ship throughout the EU via International Priority Mail. Shipping is free on orders over €150, while for smaller orders there is a €15.00 shipping charge for normal shipping. Processing the order is within 24 hours plus delivery time. Delivery estimate is 3-5 days in normal circumstances.

RETURNS

If you are not fully satisfied with your purchase, you may request a full refund of the purchase price within 30 days.

EXCHANGES (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@cbdirective.com with an image and explanation of your situation and we will do our best to serve you better.